Impecable, le produit et la livraison
I selected the product by sent via courier and paid the extra 16,15 euro fees for this option. Despite this, the product was sent via regular post and took three weeks to arrive.Réponse de Mebocare
There was no choice of urgent shipment but package with track & trace. And yes, that is pricey to Greece. Expedited shipping would still be about 2.5x as expensive.
The order was made on February 8 and shipped the same day by us. By February 11, it was already in Greece. Unfortunately, Greek customs then detained it for a period of time and a delivery attempt was not made until February 22.
Unfortunately, you were not at home. A second (thankfully successful) attempt was made on March 1. Everything was trackable through the track & trace that is sent automatically as soon as we create a parcel seal.
Unfortunately, we do not control this delivery process. Depends very much on how local customs and mail delivery works.
Kind regards, Annette
Comment évaluez-vous Mebocare?
Fast international delivery
Carla NOMAN GUIVERNAU
Jose Antonio Alejandro
I didn’t recive my order.
Where is ti?Réponse de Mebocare
Dear Alejandro, to receive a response faster, it is better to send an email instead of asking a question via the reviews.
I can see that the order was shipped directly the next business day (December 5). I can't check your address with you through this way. If there is no typo in there then delivery to Spain averages 5-10 business days. So I expect the order to reach you before December 20 (the 10th business day). You had chosen shipping without track & trace, so now I can't see where the order is.
If it is not there by then, please send an email to info @ mebocare.com mentioning your order number.
My order has not arrived.. I ordered it 3 weeks ago
Service was ok, but TFCC Wrist Widget does not provide any stabilty. A layer of Kinesiotape does the job a lot better.
Delivered on time.
The product has arrived.
Don't consider my previous negative review-,Réponse de Mebocare
Thank you for your message. Your order was shipped on August 3. You had chosen to ship without track & trace. The standard delivery time for countries outside the Netherlands is usually between 3 and 7 working days.
During the vacations many delivery services work with some delay due to lack of staff. I expect the order to be delivered one of these days. If not, please let us know!
Wristbands are working, good customers service.
Elif Gulcin İscen
Delivery was very quick, around a week or so.
José Luis Perez Montes
Rapidez resolución problemas ligisticos
I have no idea where my order is/when it will arrive, where etc. Product probably good but I have to give a negative review due to the lack of visibility regarding order & shipping.Réponse de Mebocare
Hello Oliver, nice to hear that you are happy with the product though. Too bad to hear you're giving a bad review because you didn't get any shipping information.
I checked but you have chosen to send it by mail WITHOUT track & trace. Then unfortunately we can not send track & trace because there is no track & trace ...
The confirmation email that it was sent was sent automatically after completing the order. Maybe it ended up in your spam box? Annette
Very fast delivery!
Consegna nei tempi, tutore eccezionale